Caunton Access Ltd have been fixing Genie Scissor Lifts for decades.

We are Manufacturer trained and carry all parts required for Genie Scissor Lift faults on our vans, as we aim to fix your issue on one visit.

If you would like us to fix an issue you are having please feel free to contact us

Genie Scissor Lift Services We Offer Nationwide

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genie scissor fault code 02

This is a result of communication error between the control box and the ECM. This could be a result of cable damage control box cable. It could also be a broken cable or a bad connection anywhere through the wiring harness to the ECM.

Genie fault code 01

This is a result of communication error between the control box and the ECM. This could be a result of cable damage control box cable. It could also be a broken cable or a bad connection anywhere through the wiring harness to the ECM.

Genie fault code 47
Joystick potentiometer not centered This basically means the joystick is not centralised correctly at the point where you turn your machine on. This can be repaired, however depending on the condition of joystick you may just want to replace it.
Genie fault code 46
This happens when the ECM (electronic control module) detects a closed enable switch on start up. This could just be the operator holding the enable button at the same time he’s pulled out the e-stop. It could also be a faulty enable switch.
Genie fault code 18

your machine has an issue with the pothole limit switches, wiring or ecm.

There are two pothole limit switches which are activated when the pothole guards are deployed. Check wether both switch a being made when lowered and released when the platform is raised.

Often if one of your gas struts bevome weak it can result in one of the switches not being fully pressed. With the platform raised you should be able to physically press each switch. If the switch looks in good condition and you can feel the switch opening and closing the contacts I would check the condition of the cables and connectors where they joint back into the harness.

If you don’t find the fault at this point you would need to check the limit switch are working correctly with a multi meter. And then check continuity or voltage back to B10 input on the ECM.

What Generation Control Box Am I Using
Gen 1 Gen 3
Gen 4 Gen 5

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0800 246 5815

Langwith Road, Langwith Junction ShireBrook Notts NG20 9RN

Battery Maintenance Guide

Scissor Lift and Booms lift Batteries

The batteries should run all day on a single charge. The majorirty of calls we receive are regarding batteries. Most of these issues relate to poor maintenance and resulting in more costs. If the battery doesn’t show a full charge after being left overnight on charge, it means there are issues.

Maintenance Tips

  • Clean battery banks to remove any dirt and debris

Make sure the batteries stay dry and clean. Otherwise, surface discharge can occur. This leads to reduced operating times between charges for both electric booms and scissor lifts.

  • Run an amp-draw test

Use a high-quality digital or carbon pile battery tester to ensure that each battery is performing to its recommended specification. The average auto parts load tester typically pulls about 40-60 amps, which is not enough for even small machine batteries. Smaller booms and scissor lifts will typically have four, 6V batteries, while larger machines will include a bank of eight, 6V batteries.

  • Perform a charge test by plugging in the battery charger

Make sure  that all the batteries are charging properly and replace any  bad batteries. If you make sure each battery is functioning properly will save having to replace the battery thus saving you money.

 

Charging Batteries

Make sure you have a suitable area on your site to charge the batteries safely. This area needs to be well ventilated and away from well-used walkways.

Remember that the lower the charge in a set of batteries the longer that it will need to fully recharge. If you regularly fully discharge batteries without allowing them the correct amount of time to recharge they will eventually fail. This is a common issue that will likely lead to batteries needing to be replaced. If you look after your batteries correctly they should last up to 3 years.